Legal Notice

CENTURIUM BAY COMPANY, S.A.S. (hereinafter, THE LIABLE), responsible for the website eldoradowaterpark.com (hereinafter, THE WEBSITE), makes available to users of this document whose purpose is to inform people who access it of all the legal details of this website. All persons accessing this website assume the role of user (hereinafter, THE USERS) and agree to the observance and strict compliance with the provisions of this text.

THE RESPONSIBLE reserves the right to modify any type of information that may appear on the website, without any obligation to give prior notice or inform users of such obligations, being understood as sufficient with the publication on this website.

 

Ownership of the web and responsible for the treatment.

The identification data of the person responsible for this website are:

Responsable: CENTURIUM BAY COMPANY, S.A.S.
E-mail: info@eldoradowaterpark.com

RNC: 1-31-77299-4
Address: 23000 Punta Cana, Dominican Republic.
Web hosted by : A2 Hosting INC

 

Purpose and acceptance.

CENTURIUM BAY COMPANY, S.A.S. is an entity dedicated to the theme park sector, specifically offering water park services, which is the ultimate purpose of this website and the services offered on it.

 

Privacy and personal data processing

If, as a result of the use of the website and/or contracting or sale of services or products, the RESPONSIBLE had access to personal data, users shall guarantee their truthfulness, accuracy, authenticity and validity. The company will give such data the corresponding automated treatment according to its nature or purpose, in the terms indicated in the section of Privacy Policywhere you can find more information.

 

Terms and Conditions

This website is owned by CENTURIUM BAY COMPANY, S.A.S. and operated by A2 Hosting, Inc.

The following are the terms and conditions under which the use of our website and services offered on it is subject to.

Users must read these general terms and conditions of use. The use or access to this site implies the declaration of knowledge and full acceptance of the warnings and conditions detailed below.

The processing of data is regulated in accordance with the Law No. 172-13 which aims at the comprehensive protection of personal data recorded in files, public records, data banks or other technical means of data processing for reporting purposes, whether public or private, and Article 44.- Right to privacy and personal honor of the Dominican Constitution.

a) Capacity

Users declare to have full capacity to understand and by virtue of it accept the full binding to these terms and conditions, having full knowledge of all the details set out in them about this website and the services offered on it.

b) Obligations of users

All users who make use of the website declare their understanding of these terms and conditions, as well as undertake to comply with the stipulations contained therein, including the commitment to use the website and the services offered therein diligently, in accordance with the law, morality, good customs and good faith.

Users shall refrain from carrying out illicit actions during the use of this website and its services, without infringing at any time any stipulation contained in these terms and conditions or any actions that could cause any type of damage or harm to THE RESPONSIBLE or third parties, as well as any action that could render this website useless or damage it.

c) Suspension or cancellation of users

THE RESPONSIBLE reserves the right to terminate, temporarily or permanently suspend access to the service without notice if it considers the infringement of any of the terms or conditions set forth in this text.

Users shall have the right to discontinue use of their account at any time and/or request cancellation of their account, as well as any service offered therein.

d) Commercial terms

By contracting a service offered on this website, users accept that: (1) they are responsible for reading all the details and conditions of the service they are interested in prior to its effective contracting; (2) by contracting a service, users enter into a legally binding contract whose terms they submit to in full and declare to understand and accept in its entirety.

The prices stipulated by THE RESPONSIBLE PARTY for each service are detailed on the website in the “Tickets” and “Plan your visit” sections.

THE RESPONSIBLE PARTY reserves the right to change such prices for the services detailed in the referred sections of the website at any time and to correct pricing errors that may inadvertently occur.

e) Reimbursement

The RESPONSIBLE does not accept returns. Single day tickets and season passes are valid for the entire season and can be used on any normal operating day.

f) Access

Access to the park is prohibited to minors unaccompanied by an adult. According to the twelfth recital: That article 488 of the Civil Code of the Dominican Republic establishes the following: “The age of majority is fixed at eighteen years of age and by it the capacity is acquired for all those of civil life”.

g) Forms and method of payment

We accept American Express, Discover, Mastercard and Visa credit cards. A photo ID that matches the name on the card is required. We also accept US Dollars, Euros and Dominican Republic Pesos. A daily currency exchange fee will be applied.

Tickets may be purchased at the park entrance. However, it is recommended to purchase from the official website to facilitate a smoother experience.

 

Intellectual and industrial property

All materials included or transferred, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all Intellectual Property Rights related thereto, are the exclusive property of THE RESPONSIBLE PARTY.

Except as explicitly stated herein, in no event shall these Terms and Conditions be deemed to create a license to users in or under any Intellectual Property rights. Accordingly, users agree not to sell, license, rent, rent, modify, distribute, copy, reproduce, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works therefrom.

Likewise, it is strictly forbidden to suppress, evade and/or manipulate the “copyright” as well as the technical protection devices, or any information mechanisms that the contents may contain. Users undertake to respect the aforementioned rights and to avoid any action that could damage them, and in any case, the entity reserves the right to exercise any legal means or actions that may correspond to it in defense of its legitimate intellectual and industrial property rights.

 

Cookies

For the operation of this website, “cookie” technology and similar mechanisms are used, in order to recognize frequent users and personalize the use of the website by pre-selecting their language, or more desired or specific content. The website uses more types of cookies, you can find more information on the Cookie Policy.

 

Notifications

All notifications and communications between users and CENTURIUM BAY COMPANY, S.A.S. will be considered effective, for all purposes, when made via postal mail, email or telephone communication. Users should contact CENTURIUM BAY COMPANY, S.A.S. via:

– Mailed to the following address:  23000 Punta Cana, Dominican Republic.

– E-mail to the following address: info@eldoradowaterpark.com

 

Liability and dispute resolution

Without prejudice to applicable law, in no event shall THE LIABLE be liable for indirect, punitive, incidental, special, consequential or exemplary damages, including, without limitation, damages for loss of profits, use, data, or other intangible losses, arising out of or in connection with the use of or inability to use the service.

Without prejudice to applicable law, THE LIABLE assumes no liability for (1) errors, mistakes, or inaccuracies in content; (2) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (3) any unauthorized access to or use of our secure servers and/or any personal information stored thereon.

All claims and disputes that may arise in connection with the service relationship between the parties shall be subject to the jurisdiction of the Dominican Republic, a condition that you accept and agree to collaborate in possible attempts at extrajudicial settlements.

 

Force majeure and weather policy

THE RESPONSIBLE PARTY shall not be liable in case of impossibility to provide service if this is due to prolonged interruptions of electricity supply, telecommunication lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or fortuitous event.

We do not offer refunds for inclement weather. However, if the park closes for 3 or more hours due to weather conditions, visitors who are already in the park with a daily admission ticket for that day and leave the grounds due to weather conditions may receive free admission at the main gate to return another day. To be eligible for free admission, proof of purchase of the daily admission ticket (receipt) must be presented at the entrance gate on the same day.

 

Nullity

If any or some of the stipulations set forth in these terms and conditions are declared, totally or partially, null or ineffective, such effect shall only affect the specific provision that is null or ineffective; the rest of the terms and conditions shall remain in their entirety, and the affected provisions shall be deemed not to have been exclusively applied.